INBOUND
The Receptionist
Answers instantly, every time. Greets by brand, books appointments, and never puts anyone on hold.
- Calendar & scheduling sync
- Multi-language, on-brand voice
- Warm transfer to humans anytime
AI PHONE SYSTEM · NOW WITH LIVE TICKET & CRM SYNC
The phone system that writes the ticket while you're still on the call.
NovaComm answers, routes, and transcribes every call with human-grade AI — and as the conversation happens, it opens, updates, and closes tickets and CRM records in real time. By the time you hang up, the work is done.
<300ms voice latency
99.99% uptime target
Live PSA · CRM · ITSM sync
LIVE CALL → YOUR TICKET SYSTEMON CALL
DR
Dana ReyesAcme Mfg · +1 (954) ··· ··81
00:00
FIELDS SYNCED: 0NOTES WRITTEN: 0HANDS TOUCHED: 0
Simulated demo — this is what NovaComm does on a real call.
99.99%uptime target on carrier-grade infrastructure
<300msvoice latency — conversations feel human
24/7every call answered, after-hours included
0tickets left unwritten after a call
THE HEADLINE ACT
Your PSA and CRM, updated at the speed of conversation.
Other phone systems log a recording after the call. NovaComm works the record during it — listening, matching, and acting in your systems while the caller is still talking.
WORKS WITH
Solvantis NATIVE
Your PSAYour ITSMYour CRMCalendarsWorkflow automation
- 01
Listen — understand live
Real-time transcription with intent, sentiment, and entity detection — names, assets, error codes, dates — as they're spoken.
- 02
Match — know who's calling
The caller is matched to the right contact, company, asset, and open records in your PSA or CRM before the second sentence.
- 03
Act — do the work mid-call
Tickets opened and updated, fields filled, appointments booked, opportunities advanced — while the conversation is still happening.
- 04
Close — finish the paperwork
Summary, disposition, time entry, and follow-ups written the moment the call ends. Nothing left to type. Ever.
AI AGENTS
Hire your next three employees in one click.
Three AI teammates on one platform — answering in under a second, speaking your brand, and writing everything down.
OUTBOUND
The SDR
Calls every new lead back in minutes — qualifies, handles objections, and books the meeting.
- Speed-to-lead callbacks
- Campaign sequencing & retries
- Outcomes logged to CRM — live
SUPPORT
The Resolver
Handles tier-one support around the clock — grounded in your knowledge base, writing tickets as it works.
- Knowledge-base grounded answers
- Tickets opened & updated mid-call
- Context-rich human handoff
MISSION CONTROL
Every conversation, visible. Every outcome, captured.
- Live monitoring — every active call with sentiment, intent, and the record it's writing to, in one view.
- AI summaries on hangup — action items and dispositions written before your team could open a notepad.
- One-click takeover — jump from AI to human mid-call; the transcript and record travel with it.
- Revenue-grade analytics — conversion, talk-time, sentiment, and missed-call revenue across every line and campaign.
MISSION CONTROL● LIVE · ALL LINES
Maria G. — Reception AI2:41 · booked appointment · CRM updated liveCONVERTED
Inbound — Sales line4:08 · pricing questions · opportunity advancingLIVE NOW
Outbound — lead callback1:55 · voicemail + SMS · retry scheduledFOLLOW-UP
D. Reyes — Support AI3:12 · TKT-4811 opened, updated & resolved on-callRESOLVED
AI SUMMARY — WRITTEN ON HANGUPCaller requested Tuesday 2:00 PM appointment, confirmed insurance on file, and asked for a reminder. Booked, synced to CRM, SMS confirmation sent.
PRICING
MOST POPULAR
Costs less than missing one call a day.
Live in minutes on your existing numbers. Scale lines, agents, and capacity instantly.
LAUNCH
$29/user · mo
For small teams getting off voicemail
- AI receptionist, 1 number
- Live transcription & summaries
- Smart routing & voicemail AI
- Email & SMS notifications
SCALE
$79/user · mo
For teams that live on the phone
- All three AI agents
- Live ticket & CRM sync — records written mid-call
- Outbound campaigns & callbacks
- PSA, CRM & workflow automation integrations
- Analytics, sentiment & priority support
ENTERPRISE
Custom
For contact centers & multi-site operations
- Dedicated capacity & SLAs
- Custom voices & workflows
- SSO, compliance & audit controls
- White-glove migration
GET STARTED
Don't read about it. Call it.
Dial the demo line and let NovaComm answer — then watch the ticket it wrote about your own call. Or book fifteen minutes and we'll stand it up live on your numbers.
Answered by NovaComm itself, 24/7. Yes, really.